At Eluxora, we are committed to delivering your orders as efficiently and reliably as possible.

Processing Time
Once your order is placed, it will typically be processed within 1-3 business days.

Shipping Time
Shipping for most orders takes between 10-21 business days, depending on your location. Please note that delivery times may vary, and shipping can take longer based on the destination, weather conditions, and other external factors.

Shipping Carrier
We work with trusted carriers to ensure your order reaches you safely and on time.

Shipping Costs
Shipping fees are calculated at checkout based on your location and the size of your order.

Tracking Information
Once your order has shipped, you will receive a tracking number to follow your package's journey.

Delayed or Lost Shipments
In rare cases, shipping delays may occur. If your package has not arrived within the estimated delivery window, please contact our customer support team at support@eluxora.com, and we will assist you in resolving the issue.